The Mountain Retreat

Announcements, FAQ, Help => FAQ/Help => Topic started by: Trevor on November 11, 2017, 11:16:07 AM

Title: Messages have gone missing!
Post by: Trevor on November 11, 2017, 11:16:07 AM
Something is wrong with the forum, messages have gone missing. Is there a problem? Thanks.
Title: Re: Messages have gone missing!
Post by: Puritan Heart on November 11, 2017, 11:28:43 AM
Something is wrong with the forum, messages have gone missing. Is there a problem? Thanks.

Hi Trevor,

I had also noticed ... and seemingly nothing offensive had been written .... rather bizarre .... :-\

Alexandra
Title: Re: Messages have gone missing!
Post by: Admin on November 11, 2017, 12:17:50 PM
Unfortunately there was a problem. Our host did an upgrade of the cpanel without telling anyone and when the upgrade failed, they had to restore with backups. If they told us we would have made current backups, but as it stands all newer messages were lost (twice) and cannot be retrieved. Script and cgi programs were also temporarily affected. Hopefully, this has been remedied and the forum is now stable. Hopefully.
Title: Re: Messages have gone missing!
Post by: Puritan Heart on November 11, 2017, 12:20:00 PM
Unfortunately there was a problem. Our host did an upgrade of the cpanel without telling anyone and when the upgrade failed, they had to restore with backups. If they told us we would have made current backups, but as it stands all newer messages were lost (twice) and cannot be retrieved. Script and cgi programs were also temporarily affected. Hopefully, this has been remedied and the forum is now stable. Hopefully.

Thank you kindly for the explanation.  All forgiven.  :)

Alexandra
Title: Re: Messages have gone missing!
Post by: Rose on November 11, 2017, 12:42:47 PM
Oh, I was wondering where my posts went.